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Essentials of Balanced Scorecard

An ILM Recognised Training Course

Essentials of Balanced Scorecard

Translate Strategy into Practical Performance Improvement

ILM NASBA
Classroom Schedule
Date Venue Fees
20 - 24 Apr 2026 Dubai $ 5,950
11 - 15 May 2026 Barcelona $ 5,950
06 - 10 Jul 2026 Dubai $ 5,950
02 - 06 Nov 2026 Dubai $ 5,950
28 Dec - 01 Jan 2027 Paris $ 5,950

This accredited training course is also available as a generic title:  Strategic Planning Using the Balanced Scorecard

Introduction

This Essentials of Balanced Scorecard training course helps organizations to put strategy at the heart of everything they do. By translating strategy into a balanced set of objectives - covering Finance, Customer, Internal Processes and People - the Balanced Scorecard approach enables organizations to turn their strategies into operational reality. Clear measures and targets allow leaders to steer their organization towards its long-term goals, and engages managers and staff to contribute more fully to its success.

The Balance Scorecard focuses all resources on achieving the strategy, employees are empowered to develop and perform, internal processes are enhanced to deliver what customers want, and of all this lead ultimately to financial success.

This GLOMACS Essentials of Balanced Scorecard training course will highlight:

  • Operationalizing strategy to improve organization performance
  • Integrating the Balanced Scorecard to become the nerve-center of the organization
  • Engaging and empowering all employees to deliver the strategy
  • Putting customer service at the heart of operations
  • Enabling leaders to measure and monitor progress towards strategic objectives on a daily basis using the latest web-based technology

Objectives

At the end of this Essentials of Balanced Scorecard training course you will learn to:

  • Build a Balanced Scorecard from scratch, based on your organization’s strategy
  • Overcome obstacles to implementing a Balanced Scorecard in practice
  • Translate strategy into tangible results to be measured and monitored
  • Align people and resources to focus on achieving the strategy
  • Adjust and enhance strategy in line with a changing environment

Training Methodology

The key to this Management & Leadership training is hands-on experience of building Balanced Scorecards from scratch for participants’ own organizations. A variety of team-based activities, videos and discussion are also used to enable participants to grasp the end-to-end process of creating and implementing a Balanced Scorecard.

Organisational Impact

The main benefit of this Essentials of Balanced Scorecard training course is to help people turn an organization’s vision into a practical reality.

Other benefits include:

  • Delivery of improved operational performance
  • Aligning different elements of the organization around a common strategy
  • Monitoring ongoing performance improvement
  • Communication of strategy to engage all employees
  • Aligning strategic initiatives to organization strategy

Personal Impact

Participants will become confident and able to achieve the benefits of the Balanced Scorecard in practice through: 

  • Deeper knowledge and understanding of the link between the Balanced Scorecard and Strategic Planning
  • Applying a systematic methodology for developing and managing a Balanced Scorecard
  • Practical experience in the creation and use of the Balanced Scorecard
  • Increased capability to monitor and drive performance improvement
  • A methodical approach to rolling out a Balanced Scorecard using the latest web-based technology
  • Best practice approaches to engaging stakeholders with the Balanced Scorecard

Who should Attend?

This GLOMACS Essentials of Balanced Scorecard training course will benefit those who need to understand and enhance the part they play in delivering their organizations strategy. It is suitable to a wide range of professionals but will greatly benefit:

  • Executives
  • Managers with responsibility for creating or managing a Balanced Scorecard
  • Financial Officers and Controllers
  • Process Managers
  • Strategic Planning Managers
Course Outline
Day 1

Introduction to the Balanced Scorecard

  • Introduction to the balanced scorecard
  • Benefits of the balanced scorecard
  • Beginning with a vision
  • The financial, customer, process perspectives in detail
  • Strategy maps and strategic themes
  • Lag and lead measures / KPIs
  • Constructing a strategy map
Day 2

Understanding Strategy

  • The balanced scorecard development process
  • Understanding organizational strategy
  • Exploring the strategies of participants’ Own Organizations
  • Creating a strategy-centric Organisation
  • Engaging the leadership team
Day 3

Building Strategy Maps

  • The learning & growth perspective in detail
  • Creating a climate for action
  • Creating strategy maps for participants own organisations
  • Strategic measures / KPIs
  • Linking strategy and business planning
Day 4

Building a Complete Balanced Scorecard

  • Strategic targets
  • Mapping strategic initiatives
  • Monitoring and reviewing the balanced scorecard using the latest web-based technology
  • Completing the balanced scorecard for participants’ own organizations
  • Planning for implementation
  • Cascading the balanced scorecard across an organization
Day 5

Pulling It All Together

  • Reviewing and enhancing participants’ balanced scorecards
  • Identify potential pitfalls and barriers to implementation
  • Gaining buy-in and ownership for the balanced scorecard
  • Top tips for successful creation and implementation of a balanced scorecard
  • Making a personal plan of action based on the training course
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • Since this is an ILM Recognised Training Course, upon successful completion of this training course, ILM will issue a Certificate / Badge of recognition.
Providers and Associations

Endorsed Education Provider

ILM
KHDA
NASBA

In Association With

Options & Brochure
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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