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Human Performance in the Energy Sector

An Interactive 5-Day Training Course

Human Performance in the Energy Sector

Understanding the Cause and Effect of Human Behavior within an Organization

NASBA
Classroom Schedule
Date Venue Fees
24 - 28 Aug 2026 Dubai $ 5,950
23 - 27 Nov 2026 Dubai $ 5,950

Introduction

“Human error” is ascribed as the cause of incidents, whether its injuries, unit trips, equipment damage, environmental releases, etc. How can we minimise events caused by human failures? For long, there has not been a good answer to that question. Understanding the complex nature of human error educates us how it can be managed in a better way. This turns to positive results in all parts of your organization, and at a personal level. Nobody wants to be the individual singled out for an error, especially when anyone given the same situation would have made the same mistake.

This GLOMACS training course allows delegates to predict, prevent, and correct human error within the framework of the systems they work within. In this training course, you will gain an understanding of human performance (HP) and its critical role for effective safety management and incident investigation. You will discover the five critical principles of human performance and learn to identify and differentiate between latent conditions and active triggers.

Objectives

Upon successful completion of this GLOMACS training course, the delegates will be able to understand:

  • Precursors of human error
  • Organizational influences on human behaviour/errors
  • Event failure analysis
  • Organizational drifting
  • Error reduction tools
  • Effective performance coaching techniques
  • Culture of change methods
  • Learning organizations and event learning teams

Training Methodology

This training course will combine presentations with instructor-guided interactive discussions between participants relating to their individual interests. Practical exercises, video material and case studies aiming at stimulating these discussions and providing maximum benefit to the participants will support the formal presentation sessions. 

Above all, the course leader will make extensive use of case examples and case studies of issues in which he has been personally involved.

Organisational Impact

Understanding why people behave the way they do and studying the complex nature of human being in an organisation is important to better manage and increase the value of the human capital in an organisation. Organisational Behaviour helps us understand this by studying the cause and effect of human behaviour within an organisation.

Organisational will benefit as the following:

  • Improved relationship between organisation and its employees
  • Gaining better results in safety performance
  • Improving industrial/ labour relations
  • Effective utilisation of Human Resource
  • Predicting human behaviour

Personal Impact

Delegates will be able to gain or improve their knowledge and recognition of adverse human behaviour traits including:

  • Review misunderstandings that can occur with human performance in both accident prevention and accident investigation
  • Gain a deeper understanding of the differences between system error and human error
  • Placing your organization in a better position for developing effective strategies for reduction of occupational injury and illness
  • Be better prepared to direct resources more effectively
  • Improved safety performance

Who should Attend?

This Human Performance in the Energy Sector course is designed for safety managers, operational managers, and human resource managers across all industries who are seeking a better understanding of the role of human error in industry including:

  • HSE Personnel
  • Safety Officers
  • Plant Managers
  • Engineers
  • Maintenance Operatives undertaking service or maintenance work on industrial equipment
  • Facility managers, workplace committee members and others who may need general awareness of human performance traits
Course Outline
Day 1

Introduction to Human Performance

  • Overview
  • Human Performance
  • Anatomy of an Event
  • Strategic Approach for Human Performance
  • Principles of Human Performance
  • Human Fallibility
  • Performance Modes
Day 2

Culture and Leadership/Human Performance Evolution

  • Organizational Culture
  • Safety Culture
  • Leadership
  • Key Leadership Practices
  • Behaviour Engineering Model
  • Create a Just Culture
  • Performance of a Gap Analysis
  • Culpability Decision Tree
  • Establishing a Reporting Culture
  • Factors that Impact Organizations
Day 3

Managing Controls

  • Controls
  • Defence-in-depth
  • Performance Model
  • Managing Controls
  • Tools for Finding Latent Organizational Conditions
  • Warning Flags-Factors that Defeat Controls
Day 4

Management Tools

  • Benchmarking
  • Observations & Self-Assessments
  • Performance Indicators
  • Independent Oversight
  • Work Product Review
  • Investigating Events Triggered by Human Error
  • Change Management
  • Reporting Errors and Near Missed
  • Culpability Decision Tree
  • Employee Surveys
Day 5

Human Performance Tools for Individuals and Teams

  • Task Preview
  • Job-site Review
  • Questioning Attitude – at the Activity Level
  • Questioning Attitude – Work Planning and Preparation
  • Pause When Unsure
  • Self-Checking
  • Procedure Use and Adherence
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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