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Supplier Relationship Management Practitioner

An Interactive 5-Day Training Course

Supplier Relationship Management Practitioner

Building Effective Relationships using Tools and techniques

NASBA
Classroom Schedule
Date Venue Fees
18 - 22 May 2026 Dubai $ 5,950
14 - 18 Sep 2026 Dubai $ 5,950
21 - 25 Dec 2026 Dubai $ 5,950
Online Schedule
Date Venue Fees
07 - 11 Sep 2026 Online $ 3,950
09 - 13 Nov 2026 Online $ 3,950

Introduction

Supplier Relationship Management (SRM) is a strategic approach to managing interactions with key suppliers to maximize value and reduce risk. This training course provides participants with the knowledge, tools, and best practices to build strong supplier relationships, enhance collaboration, and drive business success.

Participants will explore key concepts such as supplier segmentation, performance measurement, risk management, and negotiation strategies, equipping them with practical skills to enhance supplier interactions and long-term partnerships.

Designed for procurement, supply chain, and business professionals, this training course combines theory with real-world applications through interactive discussions, case studies, and hands-on exercises.

This GLOMACS Supplier Relationship Management Practitioner training course will highlight:

  • The strategic importance of Supplier Relationship Management
  • The effective Identification and management of key suppliers
  • How to build trust, collaboration, and communication strategies
  • Tools to identify, assess and mitigate supplier risks
  • Best practices for managing supplier negotiations

Objectives

By the end of this course, participants will be able to:

  • Understand the fundamentals and strategic importance of SRM
  • Identify and classify suppliers for effective relationship management
  • Develop and implement SRM strategies to enhance collaboration
  • Leverage Key Performance Indicators (KPIs) to assess supplier performance
  • Manage risks and conflicts in supplier relationships
  • Leverage technology and innovation in SRM
  • Enhance negotiation and communication skills for better supplier engagement

Training Methodology

This training course will combine interactive lectures and case studies to enhance learning. Participants will be engaged in group discussions, workshops, and practical exercises for hands-on experience. Real-world examples from diverse industries are integrated to provide relevant insights. Additionally, case studies and best practices are used to reinforce key concepts and practical applications.

Organisational Impact

Implementing best practices in SRM can help organizations:

  • Improve supplier performance and reliability
  • Enhance cost savings through better negotiations
  • Strengthen strategic supplier partnerships
  • Reduce supply chain risks and disruptions
  • Increase efficiency and innovation in procurement

Personal Impact

Participants will gain:

  • A comprehensive understanding of SRM principles and strategies
  • Improved decision-making and problem-solving skills
  • Practical techniques for supplier evaluation and management
  • Enhanced negotiation and communication abilities
  • A professional edge in procurement and supply chain management

Who should Attend?

This GLOMACS Supplier Relationship Management Practitioner training course is ideal for:

  • Procurement and supply chain professionals
  • Vendor and supplier managers
  • Contract and purchasing officers
  • Operations and logistics managers
  • Business leaders involved in supplier interactions
  • Anyone responsible for supplier performance and relationship management
Course Outline
Day 1

Foundations of Supplier Relationship Management

  • Definition and importance in modern business
  • Key principles and objectives
  • The role of SRM in supply chain strategy
  • Categorizing suppliers based on value and risk
  • Strategic vs. tactical supplier relationships
  • Implementing Supplier positioning models (Kraljic Matrix, ABC Analysis)
Day 2

Developing an SRM Strategy

  • Aligning supplier relationships with business goals
  • Defining roles and responsibilities in SRM
  • Creating a governance structure for supplier management
  • Key criteria for evaluating potential suppliers
  • Supplier due diligence and risk assessment
  • Developing long-term partnerships
Day 3

Managing Supplier Performance & Risk

  • Setting clear expectations and SLAs
  • Continuous improvement strategies
  • Addressing poor supplier performance
  • Identifying and mitigating supplier risks
  • Business continuity and supply chain resilience
  • Managing geopolitical, financial, and operational risks
Day 4

Collaboration, Innovation & Negotiation

  • Creating a partnership mindset
  • Joint problem-solving and value creation
  • Co-innovation with suppliers
  • Key negotiation strategies for supplier management
  • Handling conflicts and disputes effectively
  • Using Win-win negotiation techniques
Day 5

Technology, Future Trends & Practical Application

  • The role of AI, automation, and blockchain in supplier management
  • E-Procurement and SRM
  • The evolving role of SRM in global supply chains
  • Sustainability and ESG (Environmental, Social, and Governance)
  • The impact of geopolitical and economic shifts on SRM
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers

Endorsed Education Provider

NASBA
Options & Brochure
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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