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The Complete Course on How to Supervise Public Sector

An Interactive 5-Day Training Course

The Complete Course on How to Supervise Public Sector

Driving Government Performance

NASBA
Classroom Schedule
Date Venue Fees
24 - 28 Aug 2026 Dubai $ 5,950
21 - 25 Dec 2026 Dubai $ 5,950

Introduction

Although the majority of public sector employees are committed to public service, these commitments are generally made real depending on two factors: 1.) A respected and caring supervisor who values their work, and 2.) Relationships with other public service personnel in a like position. The function of supervision therefore can be the turning point for most public employees who look for value of their work and in their work that can only be supplied by the attitude and skills of the supervisor.

Effective supervisors know how to create interactions that demonstrate to each employee how much they are appreciated for their work, which generally improves the production and outcomes by those employees directly influenced by the supervisor. Although careful planning is a plus, nothing raises an employees’ attitude and value than a supervisor who directs them, coaches and trains them to elevate them to higher responsibilities.

This GLOMACS The Complete Course on How to Supervise Public Sector training program will teach and demonstrate the vital skills of encouragement, coaching, planning and training to improve the overall performance of a team. All of these supervisory actions impact the employee’s motivation to excel in their career, resulting in better performance.  With that focus, public sector supervisors can overcome their apathy and find satisfaction in the critical work of supervision.

Objectives

  • How to create high performers out of unmotivated workers
  • Use the power of personal influence and attitude
  • Learn the fundamentals of direct coaching and mentoring
  • How to provide feedback over constructive criticism
  • Identify ways in which you can add value to supervising people
  • Learn the skills of on-the-job training techniques

Training Methodology

Participants will learn by active participation during the programme through the use of individual exercises, questionnaires, team exercises, videos and lectures and discussions of “real life” issues in their organizations.

Organisational Impact

  • Create a self-directed group of employees motivated for any challenge
  • Achieve higher levels of productivity by people and departments
  • Provide a track for every employee to reach their goals
  • Manage around the constant changes of administrations
  • Add value to the requirements of the departments

Personal Impact

  • Develop the skills of Coaching and Motivating your subordinates
  • Develop the skill of Evaluating subordinates for further development
  • Developing the skill and techniques of on-the-job training
  • Create a positive impact for the department and organization
  • Plan around constant change

Who should Attend?

Any public supervisor of people in both that manages a department or a team of people in any size government including:

  • Department Managers
  • Team Leaders
  • Project Managers
  • Supervisors of government managed operations
  • New Supervisors
Course Outline
Day 1

The Role & Qualities of a Public Sector Supervisor

  • Understand the Roles of Government
  • The Job of a Public Supervisor
  • The Qualities and Competencies required to be an Effective Supervisor
  • Personal Analysis of your Own Competencies
  • Assessing your Own Style of Supervision
Day 2

Supervising the Public Sector Employees

  • Appraising and Understanding the Competencies of each Employee
  • Helping Employees create a Personal Development Plan
  • Coaching vs. Managing Employees to Higher Achievements
  • Motivating Principles Applied to Public Sector Employees
  • On the Job Training Techniques
Day 3

The Supervisors Role of Planning and Performance Management

  • Applying the Concepts of Total Quality Throughout
  • Creating a Continuous Improvement Plan for the Department
  • Developing Service Quality Standards for the Department
  • Tracking the Progress of Personal and Department Performance
  • Creating a Continuous Learning Plan
Day 4

Delegating and Empowering Your People

  • Learn to Use Delegation as a Training Vehicle
  • Creating a Delegation Plan for the Department
  • Supervising and Appraising through Delegation
  • The True Principles of Empowerment
  • Case Studies on Empowerment
Day 5

Improving your personal competencies

  • Understanding and Applying the Skills of Emotional Intelligence
  • Self-Awareness of your Own Emotional Capabilities
  • Using Self Awareness to Manage your Own Decision-making
  • Applying Self-Management to Employee Engagement Skills
  • Focusing on the Future – Department and Personal Future Goals
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Options & Brochure
Related Courses
Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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