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The Fundamentals of ISO 22320:2018

An Interactive 5-Day Training Course

The Fundamentals of ISO 22320:2018

Guidelines for Incident Management, Societal Security and Emergency Management

NASBA
Classroom Schedule
Date Venue Fees
13 - 17 Apr 2026 Dubai $ 5,950
10 - 14 Aug 2026 Dubai $ 5,950
30 Nov - 04 Dec 2026 Dubai $ 5,950

Introduction

ISO 22320:2018 is an international standard titled "Societal security - Emergency management - Guidelines for incident management." It provides guidelines for incident management, focusing on the core elements necessary for effective response to incidents, regardless of their cause, size, location, or complexity. The standard aims to enhance the effectiveness of organizations and communities in responding to emergencies by providing a systematic approach to incident management.

This GLOMACS 5-day training course provides participants with a comprehensive understanding of ISO 22320:2018 and equips them with the knowledge and skills necessary to implement effective emergency management systems within their organizations.

ISO 22320 is an international standard that provides guidelines for incident management, offering a framework for effective preparation, response, and recovery from incidents. 

Here are some training course highlights for The Fundamentals of ISO 22320:2018

  • Introduction to Incident Management
  • Understanding the key Principles of ISO 22320
  • Risk Assessment and Preparedness
  • Attaining skillset for Response Operations
  • Benefiting from communication and Information Management
  • Inter-organizational Coordination
  • Conducting beneficial Training and Exercises
  • Lessons Learned and Continuous Improvement
  • Awareness of Legal and Ethical Considerations

These training course highlights provide a comprehensive overview of ISO 22320, equipping participants with the knowledge and skills needed to effectively manage incidents and safeguard communities, organizations, and individuals from potential threats and emergencies.

Objectives

The training course on The Fundamentals of ISO 22320:2018 would typically aim to achieve several objectives, including:

  • Understanding ISO 22320 Standard
  • Application of ISO 22320
  • Risk Assessment and Management
  • Emergency Preparedness Planning.
  • Crisis Communication
  • Response and Recovery Processes
  • Compliance and Certification.
  • Continuous Improvement 

 Overall, the objectives of a training course on The Fundamentals of ISO 22320:2018 aim to equip participants with the knowledge, skills, and tools necessary to effectively manage emergencies, enhance organizational resilience, and contribute to the safety and well-being of communities.

Training Methodology

This dynamic training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This fully participative and enjoyable event will enhance your leadership capabilities through assessments, syndicate role playing, group discussions, crisis communication skills and team problem solving challenges. Training materials such as exercises, check-lists, formats and templates will be included and will be of use to you and your team on your return to your office.

Organisational Impact

The Fundamentals of ISO 22320:2018 training course offers several benefits to organizations, governments, and communities involved in emergency management:

  • Improved Preparedness
  • Enhanced Response Capabilities
  • Better Coordination and Communication
  • Increased Resilience
  • Consistency and Standardization
  • Enhanced Public Trust and Confidence
  • Compliance and Legal

Personal Impact

The personal impact of undertaking a training course on Fundamentals of ISO 22320:2018 can be significant, both professionally and personally. Here are some ways it might affect individuals:

  • Enhanced Professional 
  • Increased Confidence
  • Expanded Network
  • Contribution to Community Resilience
  • Personal Growth
  • Sense of Fulfillment

Overall, undertaking a training course on ISO 22320:2018 can have a transformative effect on individuals, empowering them to make a positive impact in their professional roles and communities while fostering personal growth and development.

Who should Attend?

This GLOMACS Fundamentals of ISO 22320:2018 training course is beneficial for a wide range of professionals involved in emergency management, crisis response, and resilience building. 

Here's a list of individuals who would benefit from attending such a training course:

  • Emergency Managers
  • Risk Managers
  • Business Continuity Professionals
  • Public Safety Officials
  • Government Officials
  • Healthcare Professionals: 
  • Security Managers
  • Communications and Media Personnel
  • Community Leaders
  • Consultants and Auditors
  • Corporate Executives and Managers

Overall, anyone involved in planning for, responding to, or recovering from emergencies and crises can benefit from attending a training course on ISO 22320:2018 to enhance their knowledge, skills, and capabilities in emergency management and resilience.

Course Outline
Day 1

Introduction to ISO 22320:2018 and Emergency Management Principles

  • Overview of ISO 22320:2018 standard
  • Importance of emergency management systems
  • Key concepts and definitions in emergency management
  • Understanding the principles of emergency management
  • Roles and responsibilities of stakeholders in emergency management
  • Case studies and examples of effective emergency management practices
Day 2

Understanding Context and Leadership in Emergency Management

  • Establishing the context for emergency management
  • Identifying internal and external issues relevant to emergency management
  • Leadership and commitment requirements in ISO 22320:2018
  • Developing emergency management policies and objectives
  • Building a culture of resilience within an organization
  • Exercise: Developing a sample emergency management policy
Day 3

Planning and Implementation of Emergency Management Processes

  • Understanding the planning process in emergency management
  • Risk assessment and risk treatment methodologies
  • Business continuity planning and its relationship to emergency management
  • Developing emergency response plans
  • Resource management and allocation during emergencies
  • Implementing communication and coordination mechanisms
Day 4

Monitoring, Evaluation, and Improvement of Emergency Management Systems

  • Establishing performance indicators for emergency management
  • Monitoring and measuring emergency management performance
  • Reviewing and evaluating the effectiveness of emergency management processes
  • Conducting internal audits of emergency management systems
  • Management review processes in ISO 22320:2018
  • Continual improvement in emergency management systems
Day 5

Integration, Documentation, and Certification

  • Integrating ISO 22320:2018 with other management systems (e.g., ISO 9001, ISO 14001)
  • Documentation requirements in ISO 22320:2018
  • Preparing for ISO 22320:2018 certification
  • Case studies of organizations certified to ISO 22320:2018
  • Certification process overview and requirements
  • Final Q&A session and training course review
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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