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Advanced Certificate in Employee Relations (ER)

An HRCI Pre-Approved Training Course

Advanced Certificate in Employee Relations (ER)

Enhance Communication, Build Strong Stakeholder Relationships, and Resolve Workplace Conflicts

HRCI NASBA
Classroom Schedule
Date Venue Fees
18 - 22 May 2026 Dubai $ 5,950
20 - 24 Jul 2026 London $ 5,950
07 - 11 Sep 2026 Barcelona $ 5,950
21 - 25 Sep 2026 Amsterdam $ 5,950
16 - 20 Nov 2026 Dubai $ 5,950
30 Nov - 04 Dec 2026 Vienna $ 5,950
Online Schedule
Date Venue Fees
16 - 20 Nov 2026 Online $ 3,950

Introduction

The Advanced Certificate in Employee Relations (ER) training course equips professionals with the knowledge and skills to manage and enhance workplace relationships effectively. Employee Relations focus on fostering a productive, positive, and transparent dynamic between organisations and their employees, underpinned by compliance with employment laws and ethical standards.

This advanced training course is tailored for practitioners who already possess expertise and experience in Employee Relations. It delves deeper into the complexities of ER, addressing modern challenges and equipping participants with the tools to align organisational goals with employee needs. By the end of the training course, participants will be prepared to lead effective ER initiatives that meet the demands of diverse stakeholders in a rapidly evolving workplace.

This GLOMACS Advanced Certificate in Employee Relations (ER) training course will highlight:

  • How to enhance the employment relationship
  • Negotiation skills for HR Professionals
  • Workplace mediation skills training
  • Managing workplace conflict
  • Employee Relations (ER) and the new generations

Objectives

By the end of this training course, participants will learn to:

  • Apply the principles of ER in their organisation (application)
  • Differentiate between the psychological contract and engagement (analysis)
  • Design a stakeholder engagement strategy (synthesis)
  • Defend ER decisions based on best-practices (evaluation)
  • Describe the basics of principle-based negotiation (knowledge)
  • Understand issues suitable for workplace mediation (comprehension)

Training Methodology

Participants in this Transformational Industrial (IR) and Employee Relations (ER) training course will receive thorough training on the subjects covered by the training course outline with the facilitator using a variety of proven adult learning teaching and facilitation techniques.

This training course is very participatory and interactive. Training methodology includes individual and group activities that will intersperse the sessions. A variety of practical sessions, relevant case studies, simulations, and group games and activities are programmed into this training course.

Organisational Impact

  • Enhanced employee satisfaction and retention.
  • Improved labour and industrial relations
  • Stronger employee relations and engagement
  • Reduced time and costs spent on workplace conflict
  • Greater adaptability to address modern workplace challenges

Personal Impact

  • Develop practical, transferable skills and competencies
  • Improve your effectiveness as an ER professional
  • Better understand the future of ER
  • Learn practical skills in workplace mediation
  • Develop skills related to your career in HRM & ER

Who should Attend?

This GLOMACS Advanced Certificate in Employee Relations (ER) training course is designed for those who already have experience and training in ER. It may also suit:

  • Employee Relations (ER) Personnel
  • Industrial Relations (IR) Personnel
  • Union Delegates and Officials
  • Human Resource Management (HRM) Professionals
Course Outline
Day 1

Transformational Employee Relations

  • Developing a positive employee relations framework
  • Current Trends in Employee Relations
  • The Role of Trade Unions in the global workplace
  • Understanding the Psychological Contract
  • Dealing with Generations Y, Z and Alpha
Day 2

Stakeholder Engagement Fundamentals for HR professionals

  • Essentials of stakeholder management
  • The difference between engagement and management
  • The consequences of ineffective stakeholder collaboration
  • Identifying stakeholders – key techniques
  • Three practical tools for stakeholder analysis
Day 3

Negotiation Skills for Employee Relations

  • An Introduction to Negotiation
  • The win-win concept explored- getting to “yes”
  • The Coleman Raider “bare bones” model
  • Best Alternative to a Negotiated Agreement (BATNA)
  • National cultural and negotiation
Day 4

Managing Conflict in The Workplace

  • Analysing conflict handling behaviour 
  • Proven methods for resolving and managing conflict
  • Alternative Dispute Resolution (ADR)
  • Discipline and grievance handling: best practices
  • Investigation of grievances
Day 5

An Introduction to Workplace Mediation

  • Understanding HR’s role in mediation
  • Issues suitable for mediation
  • Stages of workplace mediation
  • Reaching and formalising agreements
  • Personal Action Planning
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Providers

Endorsed Education Provider

HRCI
NASBA
Options & Brochure
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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