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Business System Analysis

An IIBA Endorsed Training Course

Business System Analysis

Discovering, Analysing, Modelling & Specifying User Requirements

IIBA NASBA
Classroom Schedule
Date Venue Fees
27 Apr - 01 May 2026 Dubai $ 5,950
08 - 12 Jun 2026 Dubai $ 5,950
07 - 11 Sep 2026 Dubai $ 5,950
02 - 06 Nov 2026 Amsterdam $ 5,950
30 Nov - 04 Dec 2026 London $ 5,950

Introduction

Business Systems Analysis is the elicitation, analysis and specification of the logical requirements from business perspectives, and is seamlessly integrated and organized around a model-driven analysis framework in order to design and build or procure effective computer-based business systems.

This GLOMACS Business System Analysis training course provides the critical thinking skills, conceptual knowledge and best practices to rapidly discover, analyze and specify business and user requirements. Participants will gain knowledge of the right approaches, tasks and techniques to define the requirements for business system projects. They will learn about gathering business requirements from users and other stakeholders, analyzing and communicating these requirements, creating models and use cases that describe the requirements, defining business rules and requirements specifications to communicate them to solution developers.

This training course will help potential systems analysts to create and design system processes which will help a company to achieve success. They will also explore a broad spectrum of current techniques that can be used to ensure that systems are comprehensively described and correctly defined.

Objectives

At the end of this training course, you will learn to:

  • Understand the Role of the Business Systems Analyst, the Systems Development Life Cycle (SDLC) and How the System Scope is defined
  • Understand the importance of system stakeholders and their goals
  • Plan, conduct, and follow up on a structured investigative interview
  • Produce a use case diagram and a detailed use case description
  • Define System Actor Goals and Convert these to Use Cases
  • Write Effective Business Rules
  • Document Functional and Non-functional Business Requirements
  • Compile the desirable contents of a Business Requirements Specification

Training Methodology

State-of-the-art business systems analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Organisational Impact

  • Reduced information technology development risk, costs and time overruns
  • Improved integration of information technology projects with business needs
  • Improved communication between the business and the information technology department of the organisation
  • The correct fit between the requirements of the organisation and information systems that are developed or procured

Personal Impact

This training program will provide you with a basic fluency and literacy in a number of core issues that involve business system analysis so that you are better equipped to manage the opportunities and challenges it presents. 

Specifically, participants will:

  • Work more effectively in or with a systems development project
  • Have the ability to gather elicit business requirements from users
  • Be able to comprehensively identify the requirements of the business
  • Effectively communicate business requirements to developers
  • Attain IIBA Certification and Re-certification credits

Who should Attend?

This Business System Analysis training course is designed for the following:

  • Business and Systems Analysts
  • Enterprise Architects
  • Systems Development Project Leaders
  • Systems Development Team Members
  • Managers who need to understand more about this vital link between business users and IT systems
Course Outline
Day 1

Introduction to Business Systems Analysis

  • Understanding the Business Environment
  • The Role of the Business Analysis within the System Development Cycle
  • Alternative Approaches to Business Systems Analysis
  • The Systems Development Life Cycle (SDLC)
  • Starting a Systems Development Project
  • Identifying System Users and Other Stakeholders
  • Creating a Vision Statement
  • Defining the System Scope
Day 2

Modelling the System

  • An Introduction to Systems Modelling Concepts
  • Enterprise Architecture Modelling
  • Normalization
  • Modelling the System Context
  • System Scope Modelling
  • Use Case Modelling
  • Modelling Information Requirements
Day 3

Gathering and Communicating Requirements

  • Planning, Conducting, and Following-up a Structured Investigative Interview
  • Workshops and Brainstorming
  • Surveys and Questionnaires
  • Document Analysis and Observation
  • Interface Analysis
  • Random Sampling
Day 4

Writing Effective Use Cases

  • Gathering User Stories
  • Defining Actors and Actor Goals
  • Converting Actor Goals to Use Cases
  • Documenting Detailed Use Case Descriptions
  • Refactoring Use Cases
  • Maintaining the Data Dictionary
Day 5

Developing a Business Requirements Specification

  • Value of Effective Requirements
  • Gathering and Writing Business Rules
  • Documenting Functional and Non-functional Requirements
  • Preparing the Specification
  • Verifying and Validating Requirements
  • Writing Test Cases
  • Presenting Your Requirements Specification
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have IIBA reference with Pre-approved Professional Development Hours (PDH), and/or Continuing Development Units (CDUs) from IIBA.
Providers and Associations

Endorsed Education Provider

IIBA
KHDA
NASBA

In Association With

Options & Brochure
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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