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Business and Corporate Etiquette

An Interactive 5-Day Training Course

Business and Corporate Etiquette

Maintaining Good Business Relationships

NASBA
Classroom Schedule
Date Venue Fees
15 - 19 Jun 2026 London $ 5,950
27 - 31 Jul 2026 London $ 5,950
24 - 28 Aug 2026 Lisbon $ 5,950
09 - 13 Nov 2026 Paris $ 5,950
07 - 11 Dec 2026 London $ 5,950
Online Schedule
Date Venue Fees
21 - 25 Dec 2026 Online $ 3,950

Introduction

Etiquette is about the rules of expected behavior in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads to better relationships as well to influence and persuade people you need a high level of interpersonal skills. We have all experienced moments of embarrassment when others do not understand or are offended by our behavior.

This exciting and challenging Business and Corporate Etiquette training course will help you to improve your impact on others and, in turn, their response to you. These skills will help you in your job, your career and in your life. They do not just apply in face-to-face communication but in online and virtual situations as well.

This GLOMACS Business and Corporate Etiquette training course will highlight:

  • How etiquette, emotional intelligence and active listening affect our lives
  • To use the skills of correct etiquette in every situation
  • Correct forms of address and behavior for both formal and informal situations
  • How to handle difficult situations with style
  • How to project yourself and your organization perfectly online

Objectives

The objectives of this Business and Corporate Etiquette training course are:

  • To focus on your ideal image and work to deliver it
  • To refine and hone your communications skills to develop successful relationships
  • To understand the rules of behavior in every situation
  • To provide an opportunity update your social skills and knowledge
  • To display courtesy and concern across all communications channels

Training Methodology

This Business and Corporate Etiquette training course uses a wide variety of proven adult learning techniques to ensure effective assimilation and retention of the information presented. This training course is highly interactive and will prompt delegates to reflect on their own thinking, communication style and practice.

Your Tutor will guide and facilitate learning using a wide variety of methods including direct input, video, discussions, case studies and group and individual exercises to focus on the themes of the course, practice skills and receive feedback.

Organisational Impact

The company will benefit in the following ways:

  • Help present your organization with poise and confidence
  • Project your brand values through skilled staff
  • Have confidence that your staff can acquit themselves well in any situation
  • Improve relationships within the organization
  • Improve relationships with customers, investors and other external stakeholders
  • See an increase in staff assurance and demeanor

Personal Impact

The personal benefits to be derived from attending this Business and Corporate Etiquette training course include the following:

  • Greater understanding of relationships both formal and informal and how to nurture them
  • Improved understanding of how to approach specific people and achieve success
  • Greater understanding of how to improve online media personal impact
  • Knowing how to conduct yourself on formal occasions
  • Being able to deal masterfully with formal dining events
  • Improved level of confidence

Who should Attend?

This GLOMACS Business and Corporate Etiquette training course on Business and Corporate Etiquette would benefit a wide range of professionals but is particularly relevant for:

  • Public Relations Officers
  • Team Leaders and Managers
  • Corporate Communications Practitioners
  • Public Affairs Specialists
  • Marketing Officers
  • Sales Staff
Course Outline
Day 1

The Changing World of Etiquette and Social Expectations

  • The changing world of communication and the challenges it poses
  • The importance of relationships and their impact on reputation
  • Establishing and maintaining cordial relationships
  • What is your reputation and what would you like it to be?
  • Targeting people in your network – what relationships do you need to succeed?
  • First impressions count and how to make them
Day 2

Investing in Yourself

  • The importance of appearance, dress, and grooming
  • The importance of body language from handshake to hangouts
  • Touchpoints and Moments of Truth
  • How to prepare for and profit from any networking opportunity
  • Assessing and tailoring your style
  • Personality types and how to deal with difficult people
Day 3

Etiquette Across All Media

  • Email etiquette
  • Formal writing – letters, memos, and reports
  • Instant messaging
  • Social media
  • Online meetings
  • Interviews
Day 4

Mastering Social Events

  • How to issue and reply to invitations
  • Correct forms of address
  • How to introduce people?
  • Making small talk
  • Dining etiquette and making sense of table settings
  • Have them ‘eating out of your hand’
Day 5

Continuous Improvement

  • Setting SMART goals for self-improvement
  • Researching your contacts
  • Building up a wardrobe for all occasions, dress codes
  • Giving and receiving gifts – How to choose?
  • The power of follow-up and staying in touch
  • Building your confidence and presence
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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